Human Resources Contact Center Associate
Job ID: 82059
240 Radnor Chester Road
Radnor, PA 19087
Could you be Main Line Health’s next HR Contact Center Associate at our Radnor Corporate Office?
Why work as an HR Contact Center Associate at Main Line Health?
Make an Impact!
The HR Contact Center Associate is the first point of contact for all incoming inquires, issues, and work requests. This role handles inquiries, requests, and cases to closure, while appropriately escalating complex cases. Specializing in various areas of HR support, such as payroll, benefits, recruitment and employee data management, the HR Contact Center Associate delivers accurate and outstanding customer service to internal and external customers. The HR Contact Center Associate is expected to utilize system tools to maximize efficiency and accuracy and follow established procedures to maintain effective and professional documentation of inquiries and resolutions.
Develop and Grow Your Career!
Invest in furthering your education by seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based on your Full-Time status.
Join the Team!
Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.
Position:
HR Contact Center Associate
Shift:
Full time, Monday - Friday 9:30AM to 6:00PM. Hybrid work schedule.
Experience:
Minimum of 1-2 years of experience working in Human Resources. Experience as a Human Resources generalist or specialist is preferred.
Experience with ServiceNow, PeopleSoft HRMS and Taleo is preferred.
Intermediate user level of Microsoft Office Word and Excel.
Experience working in a fast paced, confidential environment.
Education:
High School Diploma required. Degree in Business or related field preferred.
Employee Status: Regular
Schedule: Full-time
Shift: Day Job
Pay Range: $24.42 - $37.84
Job Grade: 208
Human Resources Contact Center Associate
Employees can earn easy money by helping us find great talent, and referred candidates may receive added visibility in the hiring process.
If you’ve been referred by a Main Line Health employee, be sure to apply using the unique link they provided. This ensures the referral is properly tracked through their employee credentials and gives your application priority review.
Many roles offer generous referral bonuses. Employees can find full program details, step-by-step instructions, and bonus amounts on Wellspring.
Main Line Health is proud to be an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, disability, or veteran status.