Administrative & Support Service
Public Safety Telecom Specialist
Job ID: 78669
100 Lancaster Ave
Wynnewood, PA 19096
Could you be our next Public Safety Telecom Spec. in Radnor, PA?
Why work as a Public Safety Telecom Spec. with Main Line Health?
Make an Impact!
The Telecommunicator-Specialist is the first point of contact for external inbound calls and internal requests for safety and security resources. The Specialist receives and processes all requests and transactions in a professional, expedient, efficient, customer-focused, and confidential manner using the provided policy, procedures, systems, and technology. The Specialist answers a high volume of emergent and non-emergency telephone calls, dispatches public safety resources to reported incidents, provides relevant information to callers, and routes calls to the appropriate parties. The Specialist utilizes established technology and systems to monitor alarm systems, facility access, closed circuit television (CCTV) monitoring and the health of mission critical equipment (i.e., generators etc. ); manage incident communication and documentation using records management system (RMS); and initiate emergency activations for affected facilities and personnel.
Develop and Grow Your Career!
Invest in furthering your education by seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based on your Full-Time status.
Get Involved!
Patients, Patients’ Families, Physicians & their staff, Public safety officers and supervisors, Department managers, Visitors, Employees, Vendors, Community Members, Law enforcement, EMS, and fire agencies
Position-Specific Benefits include:
You are eligible for up to 120 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!
Position:
Public Safety Telecom Spec.
Shift:
11pm - 7-30am, with rotating weekend commitment
Experience:
Minimum of five years of customer service and/or call center experience preferred
Education:
High School diploma or equivalent required
Licensures/Certifications:
None required Acquire and maintain the APCO Public Safety Telecommunicator 1 (PST-1) certification
Employee Status: Regular
Schedule: Full-time
Shift: Night Job
Pay Range: $18.37 - $28.47
Job Grade: 205
Elaine Y.
Public Safety Telecom Specialist
Employees can earn easy money by helping us find great talent, and referred candidates may receive added visibility in the hiring process.
If you’ve been referred by a Main Line Health employee, be sure to apply using the unique link they provided. This ensures the referral is properly tracked through their employee credentials and gives your application priority review.
Many roles offer generous referral bonuses. Employees can find full program details, step-by-step instructions, and bonus amounts on Wellspring.
Main Line Health is proud to be an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, disability, or veteran status.